Terms & conditions
Non-Delivery & Cancellation
You may cancel your order for any reason up to and including 7 working days of delivery date.
Occasionally we do have to substitute wines for a later vintage or an alternative of equal or greater value.
Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible.
If you have any questions regarding orders contact us.
Intellectual Property Rights
All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Fine Wines Direct, or the applicable licensor.
Any use for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.
Data Protection
Fine Wines Direct is dedicated to the privacy of your information and is fully committed to the Data Protection Act 1998.
Privacy Policy
We collect personal information when you make a purchase from this website, this enables us to process and deliver your order. By registering your details you consent to Fine Wines Direct using personal data we collect about you.
We may send you offers which we feel will be of particular interest to you. If you would prefer not to receive emails from us please go to the Account Details section of Your Account where you can update your preferences.
Fine Wines Direct uses 'cookies' placed in the browser file to help us collect general information about the behaviour of our visitors. This helps us to evaluate and improve our website's functionality.
If you have any questions relating to our privacy policy please contact us.
Security
All information (including credit card details) is sent and received using the latest in secure e-commerce software.
If you have any questions about any aspect of site security please contact us.
Age Restrictions
By placing an order you confirm that you are at least 18 years old.
It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK.
Disclaimer
Fine Wines Direct has taken every effort to ensure that all information on our website is correct, accurate and up to date. However, we take no responsibility whatsoever for information that is inaccurate or incomplete.
Fine Wines Direct shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any information contained on this website.
We assume no responsibility whatsoever for any links to other third party websites. Once you activate these links you will leave this website and we will not be responsible, or liable, for the content.
We reserve the right to make changes to the website or to this disclaimer at any time.
This does not affect your statutory rights.